People think they learn from failure, but usually learn the wrong lesson
Puri challenges the cliche that failure teaches you. Press people on what they actually learned and the answer rarely comes. Worse, people often extract the wrong lesson, so he argues for a decision system: write down what you thought and why, then assess it later.
- Ask what someone learned from a failure and the answer is rarely on the tip of the tongue
- The better question is not did you learn, but did you learn the right thing
- His intern doubled down on a wild stock bet and learned 'I'm a genius,' the wrong lesson
- Memory of our own past thoughts, especially when wrong, is deeply unreliable
- Judgment improves faster with a written before-and-after decision journal
“Do you think he learned the right lesson out of that?”
“Judgment and decision making is probably the most important skill you can hone over time.”