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09 December 2019

How To Become An Online Coach - #125

2Frameworks
14Insights

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Frameworks in this episode

Insights & moments

The myth-busts, hot takes, explainers, and tools worth keeping.

Myth Buster· 2

Myth Buster09:00

The real bottleneck is sales, not certifications

Coaches misdiagnose their constraint. In the gym the bottleneck is sales but it's hidden; online it becomes brutally obvious. Instead of fixing sales, PTs stack certifications and recipe books, mistaking activity for progress. Identifying the true bottleneck is half the battle.

  • In-gym, sales is the real constraint but it's masked by the brand
  • Online, the sales problem is exposed and much harder
  • Coaches wrongly 'fix' it with more qualifications and content
  • Extra education is for personal pride, rarely the growth lever

the bottleneck is sales when you're working in the pure gym but they don't realise it

Chris · 09:00
#bottleneck#sales#certifications#diagnosis
Myth Buster47:30

A marketing course can't fabricate a business you don't have

Buying a get-rich marketing program without an in-demand skill is putting a turbo on a car with no wheels, chassis or engine. Marketing amplifies real value; it doesn't create it. Someone with a genuine skill, a lawyer, PT or tradesperson, can multiply income online precisely because the underlying demand is real.

  • Marketing is a turbo, useless without a real product underneath
  • Buying a course doesn't make you own something desirable
  • Your worth is the value you can deliver to other people
  • In-demand skill plus marketing works; marketing alone doesn't

you can put a turbo on to anything but if it doesn't have wheels or chassis and engine it's never going to go faster

Youssef · 47:30
#marketing#skills#value#myth

Hot Take· 2

Hot Take27:00

Why fitness (and money) attracts so many charlatans

The true answer in fitness is boringly simple: move more than you eat, progressive overload, sleep, daylight. Because the path from input to output is opaque and slow, it creates a gap for marketers to sell a 'magic box'. The same dynamic drives forex courses and get-rich schemes.

  • The real method is basic and undramatic, done daily for years
  • Opacity of the process lets everyone claim a secret shortcut
  • People don't want to hear 'fundamentals for a long time'
  • That gap is where great marketers extract a lot of money

the true answer is like a few things done every day for two years

Youssef · 27:30
#marketing#charlatans#fundamentals#industry
Hot Take35:00

Why teach coaches instead of just coaching? The market is huge

People suspect a scam when a successful coach starts teaching other coaches, echoing the principle 'why would someone with a real secret turn customers into competitors?'. Propane's answer: the fitness market is so vast, effectively everyone with an internet connection, that even helping a thousand coaches barely dents it, while transforming their lives locally.

  • Skeptics invoke: don't turn customers into competitors
  • The counter: online, almost everyone is a potential fitness client
  • Most coaches can't even handle 100 clients, so scarcity is low
  • Helping a thousand coaches barely touches the total market

why if someone had the secret would they turn their customers into competitors

Youssef · 35:00
#market size#meta#scale#objections

Explainer· 2

Explainer06:00

Why a gym pre-sells clients you don't even realise

An offline PT in a chain gym has the hardest job, sales, done for them invisibly. The gym brings people through the door, makes them pay, and the words on your back mark you as the expert. Online, none of that institutional trust exists and you have to manufacture every bit of it yourself.

  • The gym brings the leads and pre-qualifies them as paying, serious
  • The brand and 'personal trainer' label confer instant authority
  • Members are the hottest leads on earth, they're literally asking
  • Online you inherit none of that trust and must build it from scratch

pure gym have done all of the work for you like they brought the people to the door they made them pay

Johnny · 06:00

these people are the hottest leads in the world they're coming to you

Johnny · 13:00
#sales#trust#leads#gym
Explainer12:00

Know, like, trust: the currency you must earn online

Without a gym's borrowed credibility, an online coach must be seen as an expert, be trusted, and be liked. Relatability, engagement and humour do the work the institution used to do. People buy from someone who feels like 'one of us' and gets what they're going through.

  • Three ingredients: they know you, like you, trust you
  • Relatability and engagement replace the gym's institutional trust
  • Being seen as 'one of them' makes you the credible option
  • Likeability and humour are not optional extras

know like and trust is like the thing they know who you are they trust you and they like you

Johnny · 12:00
#trust#personal brand#authority#relatability

Story· 2

Story31:00

The sales call where Youssef simply refused to close

Their first business coach taught a manipulative, tears-inducing sales script, bragging he got a single mum to remortgage her house. In a live roleplay, Youssef played the client and calmly stonewalled every high-pressure line. The lesson: manipulative selling only works if both people play the game, and it's a warning sign.

  • Coach bragged about making prospects cry and remortgage homes
  • The script relied on NLP-style pressure and pain points
  • Youssef broke it by refusing to play the adversarial game
  • Manipulative sales tactics are a red flag, not a system

he was bragging that he got a single mom to remortgage a house so that she could sign up

Johnny · 32:00
#sales#manipulation#red flags#story
Story24:00

The 'question pertaining to' red flag at seminars

At expert seminars, the tell-tale over-complicated question, one that opens with a job title or the word 'pertaining' or 'implement', signals someone trying to sound clever or chasing irrelevant nuance. The classic example: someone asking Eric Helms how to layer carb cycling onto diet periodisation, when that basically is carb cycling.

  • Opening with your credentials or 'pertaining' is a warning sign
  • Over-nuanced questions serve ego, not client results
  • The Eric Helms carb-cycling question is the archetype
  • Ask what you're actually attending an event for before going

as soon as someone says pertaining or like implement red flag warning

Johnny · 24:00
#seminars#learning#red flags#story

Takeaway· 6

Takeaway03:30

Design the life you want, then reverse-engineer the business

Most people pick a career because they like the subject, then discover the day-to-day reality is grim. Propane Fitness argue you should first decide how you want your daily life to look and reverse-engineer the business from there. Going fully online, for example, is ironically sedentary and solitary, which suits some people and not others.

  • Start from how you want your days to feel, not from what topic you like
  • Reverse-engineer the business model from the desired lifestyle
  • Full online coaching is sedentary, laptop-bound and can be isolating
  • Many coaches keep some offline work deliberately for satisfaction

you need to think how do you want your life to look day to day

Johnny · 03:30
#lifestyle design#career#online coaching
Takeaway42:30

Free gets ignored: price signals value

Offering free coaching backfires because people don't take it seriously and even find it suspicious. Price is an indicator of value; when something is expensive people commit and value it more. A well-known marketing book selling for 800 pounds is prized precisely because of the cost.

  • Free offers are ignored or treated as suspicious
  • A price makes buyers commit and take the work seriously
  • Expensive things get valued more, cheap or free get discarded
  • Charge a modest amount even for your first cohort

when things are expensive people value them more so something's free people tear it

Youssef · 43:00
#pricing#value#sales#commitment
Takeaway43:30

Men coach men, women coach women (usually)

For effectiveness and authenticity, coaches generally do best serving their own demographic. A young man building programs for middle-aged women he can't relate to struggles to imagine that client's reality. The exception: if a specific demographic organically gravitates to you, follow the signal.

  • Same-demographic coaching is typically the most effective default
  • Coaching a group you can't relate to reads as inauthentic
  • Watch for organic pull, e.g. a men's program that women buy
  • Let real audience signals override the default rule

broadly should men coach men and women coach women for effectiveness typically that's the best way

Youssef · 43:30
#niche#demographic#positioning#audience
Takeaway36:30

The freedom number: ~20 clients to replace your income

Propane Fitness frame progress around a 'freedom number', the point where online coaching replaces your offline income. At roughly 100-200 pounds per client per month, about 20 clients replaces a typical PT income, and doubling that lets you go full-time online. Most coaches couldn't even handle 100 clients, so the market is effectively unlimited.

  • Freedom number = clients needed to replace offline income
  • Typical rate is ~100-200 pounds per client per month
  • Around 20 clients replaces a standard PT income
  • Online, almost anyone with an internet connection is a potential client

to get back you need like 20 people

Johnny · 36:30
#income#pricing#freedom number#scale
Takeaway62:30

Start now: the barrier is low and someone else already started

Don't wait for January or the mythical time when you have all the money and time. Setting up an online presence is now low-friction, and if you have existing clients it bolsters your offline value. Someone starting today will be a year ahead of you if you delay, and nobody is scrutinising you as closely as you fear.

  • The barrier to setting up an online offering is now very low
  • An online presence bolsters the value of offline services
  • Waiting just puts you a year behind someone who starts today
  • You overestimate how much anyone is watching your launch

start sooner rather than later and don't get caught in the weeds with websites and stuff you don't need

Johnny · 63:30
#action#procrastination#getting started
Takeaway63:30

Vet a mentor: ask to see their version of the business

The market for selling marketing advice to trainers is full of people who've never run a fitness business. The defence: ask any prospective mentor to show you their own version of the thing they're teaching. Just as you'd want proof a coach can lift, demand proof the mentor built and sustained the business they're selling.

  • Many gurus have never run the business they teach
  • Ask: can I see your version of this business, please?
  • A common reason people quit is the lifestyle didn't suit them
  • Demand proof of results, as you would from any coach

the question we encourage people to ask is like can I see your version of this business please

Youssef · 64:00
#mentors#due diligence#proof#red flags