Facebook Wasn't Just Misused—Its Design Was the Problem
McNamee argues that Facebook’s role in events like Brexit and the 2016 U.S. election wasn’t due to bad actors exploiting the platform, but because its core algorithms and business model are inherently manipulative and profit-driven.
- The same tools that make Facebook effective for advertisers can be used to undermine democracy.
- Algorithms prioritize engagement, which favors outrage and fear, creating political asymmetry.
- This isn't a bug—it's a feature of surveillance capitalism.
- McNamee tried to warn Zuckerberg and Sandberg, but they dismissed it as a PR issue.
“I realized that the same algorithms, the same business model that makes Facebook so great for marketers, those same tools could be manipulated and used…”