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InnovationRory Sutherland

Reverse-Reasoning Innovation

Find an interesting effect first, then discover the problem it solves

Difficulty
Moderate
Time to result
~months to results
Steps
5
Confidence
74%

Sutherland contrasts forward-reasoning science, which defines a disease and hunts a cure, with reverse-reasoning innovation, which finds an interesting compound or effect and then asks what it is good for. The largest breakthroughs, he argues, happen backwards: Viagra was an angina trial whose 'side effect' was the product; penicillin was a cure looking for a disease. The discipline is to refuse to discard a result just because it failed the original hypothesis, and instead ask what different question it answers. A drowsiness side effect that ruined a daytime flu remedy became the whole selling point of Night Nurse once reframed as a nighttime product. An immune-boosting drug that was wrong for autoimmune disease was exactly right for cancer immunotherapy. The bug becomes the feature the moment you change the context.

Origin

Rory Sutherland draws this from advertising's tolerance of post-rationalization and from pharmaceutical history, recounted on Modern Wisdom via Viagra, Night Nurse, and immunotherapy.

Core principles

  • 01The biggest breakthroughs are often cures looking for a disease, not the reverse
  • 02A failed result against your hypothesis may be the right answer to a different question
  • 03A bug in one context is a feature in another
  • 04You are allowed to post-rationalize; how you arrived at the answer doesn't invalidate it

How to run it

  1. 1

    Watch for anomalies

    Pay attention to unexpected effects and side effects in trials, usage data, or observation rather than treating them as failures.

    Pro tip In the Viagra trial, patients declining to return unused pills was the signal.

  2. 2

    Ask the different-question test

    Before shelving a result that failed your hypothesis, ask: what question is this the right answer to?

    Watch out A German firm reportedly noticed the same Viagra effect and rejected the drug for failing as an angina cure.

  3. 3

    Reframe the bug as a feature

    Identify the context in which the unwanted property becomes desirable and reposition around it.

    Pro tip Drowsiness kills a daytime remedy but sells a nighttime one.

  4. 4

    Post-rationalize and test

    Reverse-engineer a plausible mechanism for why it works, then validate empirically; don't demand you predicted it in advance.

    Pro tip If it's an answer, it's an answer; this isn't a maths exam where you must show your working.

  5. 5

    Reposition and launch

    Rebuild the product's story around the new use and take it to the audience for whom the effect is a benefit.

In the wild

Night Nurse

A flu treatment had the drawback that it sent users to sleep, ruining it as a daytime remedy. A marketer suggested positioning it as a nighttime flu remedy, at which point the drowsiness became a bonus rather than a bug. Night Nurse was born by reframing rather than reformulating.

A commercial success created purely by changing the product's context.

Immune-boosting drugs for cancer

Drugs tested for autoimmune diseases like rheumatoid arthritis were shelved because they boosted the immune system, the opposite of what those patients need. Later, someone recognised that for cancer immunotherapy a drug that strengthens the immune system is a feature, not a bug.

A discarded 'failure' repurposed into a valuable cancer therapy.

Common mistakes

Discarding off-hypothesis results

Judging a discovery only against its intended target throws away answers to different, sometimes larger, questions.

Demanding pre-rationalized justification

Insisting an idea be logically justified before acting blocks the abductive, post-rationalized route that produces the biggest breakthroughs.

Is it for you?

Best for

R&D teams, product marketers, and inventors sitting on 'failed' experiments or awkward side effects.

Not ideal for

Domains that legally or ethically require a pre-specified, single-target result before any action.

From the transcript

the real breakthrough things happen backwards okay which is Viagra penicillin... it's almost a cure for which there is no known disease

Rory Sutherland · 74:30

if you position it as a nighttime flu remedy okay the fact that it sends you to sleep is a bonus it's not a problem

Rory Sutherland · 78:30

don't apologize for a post rationalization if it's an answer it's an answer

Rory Sutherland · 125:30

From the episode

Hidden Psychology Of The World’s Best Advertising - Rory Sutherland - #735

Rory Sutherland